Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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14414 Someone from NSW thinks vodafone is causing the worst mobile phone experience Ive had in 15 years at 24 Jan 2011 10:46:22 AM
In 15 years of owning mobile phones I have NEVER experienced such ridiculous reception problems and incompetent service. I have to stand in one corner of my workshop to get 2 bars of reception while I talk on my MOBILE phone. Go outside.. and guess what no reception. Vodafone you should convert your business to a circus from whatever it is now.
I wonder how Vodafone would like it if their current customers made their way into their stores and discussed the problems and stress Vodafone is causing in their lives while still billing us.
I wonder how Vodafone would like it if their current customers made their way into their stores and discussed the problems and stress Vodafone is causing in their lives while still billing us.
1. attempt to get out of your contract and go somewhere better
2. If getting out of you contract is impossible demand a phone that supports the 850MHz Band. Vodafone have launched a new network in the major cities basically to fill the holes but it only works on handsets supporting 850MHz. This would probably fix a handful of peoples issues with reception who live in the major cities. devices such as the IPhone and Nokia N8 support all bands used by Vodafone (UMTS 850/900/2100 and GSM900)
Hopefully this helps some people who are going out of their brain.