Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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14422 Someone from QLD thinks vodafone is extreme at 24 Jan 2011 11:19:48 AM
Signed up with Vodafone 4 months ago and have had no end of issues beginning with overcharging on the first bill and having to fight to review, which they did not. vodafone also argued with me about bringing my existing pre-pay number to the account, of which I also had to fight to keep my excisting number.
This is on top of initially not being able to get internet access and havingmy phone drop off during calls and having no recption even though live in middle of city.
vodafone has been nothing but painful and I still have shy of 1.5years left of contract.
This is on top of initially not being able to get internet access and havingmy phone drop off during calls and having no recption even though live in middle of city.
vodafone has been nothing but painful and I still have shy of 1.5years left of contract.
The details may be found on the tab How To Complain located at the top of the page.
Good luck and let us know how you get on!!!
Thanks Vodafail.com mod