Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
14425 Someone from NSW thinks vodafone is Hopeless at 24 Jan 2011 11:29:40 AM
I signed up on a 24 month $59 plan for a $700 call volume plan through NRMA membership site where 10% off your monthly bill and first three months are free. The sales team twice confirmed that I will get this discount before I went ahead with the order.
A month later I got my first bill and there is no 10% discount or first three months free are not there.
When I call Vodafone (Indian call centre) after talking to me (back and forth and hold many times) they say there is no such offer.
I called the sales team in Australia and they say the offer is valid.
What should I do? Throughly disappointed. Vodafone is wasting our time.
A month later I got my first bill and there is no 10% discount or first three months free are not there.
When I call Vodafone (Indian call centre) after talking to me (back and forth and hold many times) they say there is no such offer.
I called the sales team in Australia and they say the offer is valid.
What should I do? Throughly disappointed. Vodafone is wasting our time.
bahahahahaha!