Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
1449 Someone from NSW thinks vodafone is constant confusion!!! at 22 Dec 2010 11:24:11 PM
customer :"hi, im having issues with my phone fix it for me?" VF employee:" so whats up with it." customer:" i put it on the charger last night cause it died and now its blank and wont ring" VF employee:" let me have a look and see what i can do, well i see your issue! your phone is switched off at the moment, would you like me to switch it on for you?"
Customer:" hi, im having problems with my wifes handset and i wont to get it sorted out asap" VF employee:" thats ok sir, what is the issue? Customer:"it wont hold charge for more then 2 days, she tells me that she never gets my calls or voice mail messages or my sms's???" VF employee:" ok sir, it is very common for a hanset to only last 2 days without charging it. and have you got the handset so as i can troubleshoot her problems shes having with sms and voice calls?" Customer:" Oh no, i didnt think id need the phone with me, cant you just look on your computer and tell me whats wrong?" VF employee:" no sir, i would need the phone to help you with this. is it only your calls and sms's she is not recieving?
Customer:" hi, im having problems with my wifes handset and i wont to get it sorted out asap" VF employee:" thats ok sir, what is the issue? Customer:"it wont hold charge for more then 2 days, she tells me that she never gets my calls or voice mail messages or my sms's???" VF employee:" ok sir, it is very common for a hanset to only last 2 days without charging it. and have you got the handset so as i can troubleshoot her problems shes having with sms and voice calls?" Customer:" Oh no, i didnt think id need the phone with me, cant you just look on your computer and tell me whats wrong?" VF employee:" no sir, i would need the phone to help you with this. is it only your calls and sms's she is not recieving?
23 Dec 2010 12:05:32 AM: New website idea : Customerfail.com
23 Dec 2010 01:14:43 AM: Yep- you could make the argument that Vodafooey customers are stupider than most. what does that say about a company and its shareholders who knowingly prey on the feebleminded?
23 Dec 2010 07:32:59 AM: hahaha Customerfail.com, that would get more posts then this site!!
23 Dec 2010 02:45:06 PM: There is another option- www.notgoodenough.org