Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
14492 Someone from VIC thinks vodafone is very at 24 Jan 2011 05:52:01 PM
After having a problem with my recharge by credit card I followed recorded message instructions 4 times but to no avail. I then called vodafone's support line and was put on hold. I have been on hold for 2 and a half hours all the while being reassured by "Lara" voice to "hang in there we'll be with you really soon". I am sure it will be soon in geological terms but not in human terms. I am still on hold waiting as I type! No, At the 2 and 3/4 mark I have now been disconnected. I feel quite unfriendly toward vodafone.
25 Jan 2011 05:43:59 AM: If you played that"hang in there we'll be with you really soon".once over the loudspeakers at say,the football, you'd have a third of the spectators turning around and punching the first person they saw.
25 Jan 2011 06:03:04 AM: I feel unfriendly towards you for reminding me.I wonder if we could jail the Vodafone decision makers for mass torture.And then make them hear "hang in there we'll be with you really soon", for an hour, 3 times a day for the terms of their natural lives.