Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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14529 Someone from ACT thinks vodafone is Reception at 24 Jan 2011 11:52:49 PM
I travel to Canberra about 3 times a month. Last night and the whole of the 24th January I had fluctuating reception in Manuka varying between one bar of 3G on my iPhone 4 which then turned to GPRS then to Edge and again to 1 useless bar of 3G causing tmeouts to NO SERVICE AND SEARCHING. WTF!!!
This was in and around Manuka. Called Vodafone and all they said is they were doing upgrade works. This is the latest excuse. I thought it was my phone but back in Perth tonight reception is good again. So it is Vodafail.
This was in and around Manuka. Called Vodafone and all they said is they were doing upgrade works. This is the latest excuse. I thought it was my phone but back in Perth tonight reception is good again. So it is Vodafail.
25 Jan 2011 07:21:36 AM: Vodafone reception in the ACT is generally abysmal. There is nothing wrong with your phone. The fault lies with Voda. But they will still require you to pay your bill despite their clear failure in providing the contracted services.