Since sorted... but here goes: Six months ago we signed up for Home Phone Wireless. We were put onto a free calling area that did not include where we lived. Our phone number had been previously used and we were getting a lot of calls for another person. I request a new one and was given one. One hour later they called back and changed the number to a third one. Our phone bill was becoming increasingly hard to read (not that it was easy in the first place). The simply request to get our free calling area corrected resulted in another new phone number. Three months later issue finally sorted. Next issue: Vodacom ceased working. Rang help desk. Said they would call back at 12pm next day to see if issue was sorted. Never rang back so I rang at 2pm. Was told to take stick & sim card to nearest store to get replacement. Told them service not good enough, they didnt know what was wrong with it. Pack up screaming baby and drive 30 mins into town. Vodem stick replaced but would not replace sim card. Finally after ranting and raving and getting husband to contact the woman he'd been dealing with a Head Office they finally gave me a new sim card. During my conversations with Vodafone I have advised them that since we have had nothing but problems with their services should I ever want to terminate our contract that I WILL NOT be paying their disconnection fee. Thanks I feel better now that I know I'm not the only one. Let us let them know that its not ok to not hold up to their part of the deal.