Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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1457 Someone from VIC thinks vodafone is they should pay me to use it at 23 Dec 2010 08:02:41 AM
My company has contracted Vodafone...man they must have done this remotely to not see the rubbish coverage Vodafone have. I live outside of Melbourne and require both voice and data access ... what a joke, did Vodafone have a 3 year old colour a melways map and then pass this off as their coverage area?
Apart from the service being extrremely poor and unreliable in Melbourne during business hours, it gets worse as soon as you arrive at Southern Cross station ... drop out and stay out until Ballarat area, and then this is poor and unreliable.
At least with Telstra I had the coverage they claimed and a decent support call centre approach!
Think it would be easier to buys a flock of pidgeons and use them to send and receive messages, more chance of success anyway.
Apart from the service being extrremely poor and unreliable in Melbourne during business hours, it gets worse as soon as you arrive at Southern Cross station ... drop out and stay out until Ballarat area, and then this is poor and unreliable.
At least with Telstra I had the coverage they claimed and a decent support call centre approach!
Think it would be easier to buys a flock of pidgeons and use them to send and receive messages, more chance of success anyway.