Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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14579 Someone from NSW thinks vodafone is bad at 25 Jan 2011 11:43:47 AM
Signed up for a new cap plan with a promo of 1GB data each month free for the 1st 12 months of the contract.
On my first bill i was charged for the data, rang the call centre, someone in (i assume) india answered said there was no such promo(despite being told by the sales person at the time) was told to go back to the store(Bondi Junction) sales person no longer there. Nothing they can do. Also the time i signed up i was like everyone having no recetpion in the middle of the CBD.
On my first bill i was charged for the data, rang the call centre, someone in (i assume) india answered said there was no such promo(despite being told by the sales person at the time) was told to go back to the store(Bondi Junction) sales person no longer there. Nothing they can do. Also the time i signed up i was like everyone having no recetpion in the middle of the CBD.