Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
14580 Someone from VIC thinks vodafone is Mega fail at 25 Jan 2011 11:46:33 AM
I have been with Vodafone for a few years now and have never really had any issues. However since upgrading to an iPhone 4 in September and signing a new 2 year contract, all of a sudden I'm having continuing issues with 3G coverage. Sometimes it works fine, other times it takes forever, but in most cases it doesn't work at all. This is particularly annoying as I rely on 3G coverage a lot. Phone reception is also a major issue. Recently I was holidaying in Bright (VIC) and on the first day I had full reception and perfect 3G coverage, however by the next day and for the remainder of my holiday I had no coverage at all! I couldn't pick up not even the slightest signal. Not good enough and I'm fed up. As soon as this current contract is up, I'm switching to a more reliable network coverage provider.
25 Jan 2011 09:36:05 PM: Ahhhh another person having trouble in Bright. I too had trouble, but was told repeatedly that there were no service issues in bright and there was full coverage. If you look at the coverage map it shows full coverage - dont see out your contract, check with the TIO maybe more of us calling them may help them to make quicker decisions!