Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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14615 Someone from NSW thinks vodafone is Extremely at 25 Jan 2011 02:36:19 PM
Going online on my iPhone 4 is practically impossible. I previously had the original iPhone 3G with Vodafone, and over my 2 year contract the 3G mobile internet deteriorated to the point where it would take up to 5 minutes to load a page. Thinking this was a hardware issue, I upgraded to the iPhone 4 (with Vodafone again) for another 24 month contract, and for the first 24 hours the internet and maps were GREAT! Since then, however, it has been impossible to look at even the simplest page online. I can tell it's a Vodafone issue because as soon as my internet switches to WiFi, it's super quick. But when it's connected to 3G it takes between 1-5mins to load any page, most of which crash before they load anywhere. When I try to upload a photo to Facebook via the iPhone App (when connected to 3G) it won't allow me to because it doesn't detect an internet connection. But on WiFi, not a problem!