Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
14646 Someone from SA thinks vodafone is Slow brutal fail at 25 Jan 2011 08:52:53 PM
Coverage in North Adelaide is dying a slow death. Have seen a significant drop in 3G data speeds (proven with speedtest.net) and also numerous (2-3 a day) dropped calls, or outgoing calls that just won't connect in the first place (even with 5 bars reception).
It's becoming impractical to use data features due to intermittent service, and quite embarrassing when important calls are dropped.
Are these issues prevalent with the other carriers, or is Vodafone struggling with the increased demand from all these new 3 mobile users?
It's becoming impractical to use data features due to intermittent service, and quite embarrassing when important calls are dropped.
Are these issues prevalent with the other carriers, or is Vodafone struggling with the increased demand from all these new 3 mobile users?
25 Jan 2011 09:01:59 PM: As best as some of us can tell, The vodafone network is currently not set up to deal with the latest generation of Smart Phones. Basically they are very bandwidth happy, and are always connected to the network. The claim by building a few 850 frequency towers around the joint, that the smart phones will jump on those towers, leaving everyone else for the other towers. But in all honesty I think they are going to need a heap of them before they even have a chance of fixing the problem (imo looking in from the outside).