26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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14699 Someone from NSW thinks vodafone is Waiting 4 days for Port - and counting at 26 Jan 2011 08:24:20 PM
Thought that this might be of some interest. I need Voda because of a number of the things it offers which I cannot get elsewhere. I was up to date with the problems but believed that they could only "get better". My husband, stepson and I all had Optus contracts finishing. Because of coverage issues at our home all three of us were leaving Optus. The boys went to Telstra - they ported their numbers and their phones were active on the NextG Network before they left the shops (different stores in different suburbs). I signed up (month by month - no ongoing contract, I'm not that silly)at 10:00am on Saturday morning. It is now 10:30pm on WEDNESDAY night and my number has still not ported.
Probably sums them up eh?