Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
14779 Someone from NSW thinks vodafone is ridiculous!! at 27 Jan 2011 07:31:52 PM
I recently entered an iphone 4 contract with vodafone, and embarassingly it was so high-tech for me that i couldn't even figure out how to make a call or activate it properly. I rang vodafone support from my land line and the operator told me that 'there is a level of assumed knowledge with a high end phone like this one'. i apologised to her for not being born with an innate gift of working an iphone. Indeed, this handset is much fancier than i will ever require. But i do have one question: if this telephone is so fantastically high-tech, why can it not perform a simple task like keep me connected during my telephone conversation with someone?
27 Jan 2011 08:08:30 PM: It is not the phone, the network is the problem.