26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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14796 Someone from NSW thinks vodafone is Does not operate in Australia at 28 Jan 2011 05:42:14 AM
Tried to swap a business account to a private at a Vodafone store. They said they are not allowed to handle business accounts. Said even if he could, the system was down and he could not help anyone until it came back up in 20mins or so. He said I had to deal with it through a call centre. He admitted there were none in Oz. In other words, I am not allowed to do business with Vodafone in Australia, only India. I am trying and getting no where. Does Vodafone actually exist???
28 Jan 2011 10:21:04 AM: Vodafone is a figment of the imagination 99% of the time...........best to switch your account to a more professional provider......who does want your business!!!