26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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14811 Someone from VIC thinks vodafone is Sucks at 28 Jan 2011 09:51:39 AM
I cannot register my Commonwealth Bank Credit Card (Master Card) with Vodafone apparently they don't have an agreement with them. How can they not have an arrangement with CBA one of the largest banks in Australia. At least 50% of Australia would have an account with CBA.
28 Jan 2011 10:00:10 AM: That's Vodafone for you!!!

Never easy!!
28 Jan 2011 11:40:41 AM: Pop into a store and they will add the card for you, we do it all the time
28 Jan 2011 03:14:17 PM: its not to do with CBA it self it do with Master Card direct debit cards
28 Jan 2011 10:37:56 PM: Possibly CBA has deemed them a bad vendor. Too many disputes with that vendor's customers.
Also, At present Vodafone may not comply with security requirements.
Lucky you. Buy a lottery ticket.
29 Jan 2011 06:55:07 AM: Hope you are not in a contract with them now, if this is the case, don't sign up.
Virgin, VFu...., 3, all are bad but with the latest info about their previous security practices, VF...ed take the prize for unbelievable incompetence in security, accounting and technical skills, customer service and possibly even fraud. Were alright as far as I could tell until 23 Sept 2010, after that it was all downhill. ? Merger with '3'.