Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
14827 Someone from SA thinks vodafone is Do they hate customers that much? YESSSSSS! at 28 Jan 2011 01:44:08 PM
What a process! Churned to Telstra on 21st Dec 2010 and then waited for a final account to be sent to me as per usual by snail mail as well as email advisory. No joy until on the 13th of Jan 2011 a 72 hour final demand turns up demanding immediate payment or additional costs will be incurred.
Contacted the Vodafone internal collections (?) number (1300652952) and was told that this is the one and only form of final bill. Talk about dismal communications, this is a typical experience I have had with this company over the last 4 years. Never never never again Vodafone/3..............
Contacted the Vodafone internal collections (?) number (1300652952) and was told that this is the one and only form of final bill. Talk about dismal communications, this is a typical experience I have had with this company over the last 4 years. Never never never again Vodafone/3..............