Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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14966 Someone from WA thinks vodafone is cant make call or sms at 30 Jan 2011 06:14:57 PM
few times when I tried it keep on failing. Today 30/1/2011 5.05pm is the latest that we tried and failed. Worse thing I did was moved both my wife and my line from Optus to Vodafail!!
Check out the How To Complain link at the top of the page. If you are looking to get out of your Contract (penalty free) it contains the information you need.
Follow all of the steps, such as contacting Vodafone first, but you will no doubt end up at the TIO who will then be able to assist you (assuming Vodafone don't).
Best of luck, and let us know how you go.
Vodafail.com Moderation Team