26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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1501 Someone from ACT thinks vodafone is network management at 24 Dec 2010 12:16:21 PM
i've be informed that even Vodafails network management is done offshore - India in fact with NFI with regard to local problems. yep, saving bucks at your expense, Vodaphoney suck.
25 Dec 2010 01:59:27 PM: Last I checked our network team is actually based in Aus. Makes it hard to physically work on a network whilst overseas, logically. However the Customer Care team are still able to check the status etc from overseas. Seems you were misinformed.
26 Dec 2010 11:46:45 AM: 'the last time you checked' ??? when was that - 2003??? you know what i'm talking about - nice try vodafail
26 Dec 2010 01:06:19 PM: Actually last time I check would be less then 2 months ago. It's up to you what you chose to believe, I know trying to assist on this site is a lost cause because everyone is too busy seeing red but I haven't lied about anything yet.