Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
15038 Someone from NSW thinks vodafone is epic fail! at 1 Feb 2011 08:04:47 AM
I am prepaid, I have had the service cutting out since nov 25th, my phone keeps cutting out saying 'connection error', people have been trying to call me and my phone has reception yet the caller gets the message saying I have my phone off?!?!?! Not good comparing I have a business to run! I am pregnant with mine and my Fiance's second child, it's a complicated pregnancy AND I have an extremely ill family member who I am Next Of Kin for! I spoke to Vodaphone multiple times, keep getting told there is nothing they can do, I have filmed my phone showing that I have waited minimum of 45 minutes each time, what can I do?
Courtney
Courtney
1 Feb 2011 11:21:07 AM: Complain to the TIO. Details can be found in the 'How to complain' tab above. Good luck
1 Feb 2011 01:47:31 PM: if you are prepaid cant you switch companys?