Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
15048 Someone from NSW thinks vodafone is roaming charges at 1 Feb 2011 12:32:40 PM
beside drop calls and no service since day one i bought the fone over a yr a go, but never complaint to vodafone.. i now been bill for $1783.23 for roaming which i was on overseas trip last few weeks but the point is i was never use my fone and fone was off the whole time.. only when i was in wi fi area and fully detected wi fi that's when i use my fone for web browser but by saying that i dont browse to long max 5mins but in the end i got bill for $1783.23 and i have been calling vodafone customer service but they are very bad in handling calls, i and have to wait at least 30mins minimum before i can get throught to customer service and i then got transfer to few diff areas but still no one can help me in resolving my matter.
i have contacted TIO and hoping they can help. i am willing to participate in suing vodafone and very happy to see i am not alone.
i have contacted TIO and hoping they can help. i am willing to participate in suing vodafone and very happy to see i am not alone.