Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
15076 Someone from VIC thinks vodafone is Digusting!!! at 1 Feb 2011 06:14:46 PM
I am seriously so mad at those call center in India. I've called Blackberry Technical team today and try to resolve my problem as I can't receive emails on my Blackberry. I was waited for 40mins and by the time the call was answered it was 755PM. I was asked my name and I was told they are closed and call back.
I was so angry and I told him that you are still open as it's only 755PM, 5 more mins and you can't expect me to call back tomorrow at wait for another 40mins. He refused to help me and insisted me to callback tomorrow. I was yelling at him and said I want to speak to his supervisor and he refused to transfer the call but terminated my call.
Vodafone is useless!!!!
I was so angry and I told him that you are still open as it's only 755PM, 5 more mins and you can't expect me to call back tomorrow at wait for another 40mins. He refused to help me and insisted me to callback tomorrow. I was yelling at him and said I want to speak to his supervisor and he refused to transfer the call but terminated my call.
Vodafone is useless!!!!