Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
15081 Someone from VIC thinks vodafone is Big Time at 1 Feb 2011 07:49:26 PM
My Plan...Its start from Aug 2010, I was re contracted on $79 cap plan with $850 worth credit and 1+1 gb data, Call were different, Everything was going smooth until I checked my bill and usage charges in Dec 2010 -Jan 2011. I called to VODAFAIL to enquire whats going on, my plan is changed, call rates are changed? Guess what, my friends...Surprise, Sorry Sir, you call rate are not the one your are quoting its different as per your plan....advised by (Customer Screw Centre), then I lodged the complaint to TIO. They said someone will contact you from VODA-FAIL and this time they did,,,Wooo-Hoo so happy, but it doesn't last long, the Lady on the other end was adamant that whatever is written on the notes is right and the call charges plan everything is right but not you.....Even she said to me please feel free to go to LEVEL 2 TIO, which I did..now lets see what will happen......Anyhow, my friends, My countrymen keep the this voice alive and loud until we get a fair go.
P.S- Dear Editor, I have written it sensibly and I hope you will like this parody Complaint with a flavour of some fun and remarks.
P.S- Dear Editor, I have written it sensibly and I hope you will like this parody Complaint with a flavour of some fun and remarks.