Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
|Somewhere else (224)
1509 Someone from Somewhere else thinks vodafone is VirtuallyF*cked at 24 Dec 2010 08:06:38 PM
Went into a VF store this afternoon, stood at the counter, 4 staff behind it, one finalising stitching another sucker up. He left smiling- i wonder when he'll do that again? so, I stood, 4 staff with nothing to do-nothing. A minute later a guy came in and started doing business with the person he had dealt with the previous day, whereupon I piped up and said to him that I had been there before him, and one of the other 3 said they thought I was being attended to. Well, no. That one had been there the whole time before I arrived-so I can't work out how this person could think that.Anyway, I asked my questions, didn't get any useful answers, and mentioned this site- 2 of the sales staff suddenly got excited and indicated as much to each other as to me that they were going to get on it. And they really did not seem like fans of their employer.