Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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15100 Someone from WA thinks vodafone is Plain Stupid! at 2 Feb 2011 09:56:18 AM
I work in the Perth mall. Our building isn't that huge, but when I'm at work my phone barely rings and SMS doesn't come through until I leave the building.
Best of all, I might get a voicemail on the weekend, ring up voicemail and I might have 3 or 4 left during the week that I wasn't even notified about!
Also 3GS coverage in the malls & St Georges terrace, can sometimes be none! I'd like to know why Perth CBD is in the 6% of Population not covered by Vodafone network???
Best of all, I might get a voicemail on the weekend, ring up voicemail and I might have 3 or 4 left during the week that I wasn't even notified about!
Also 3GS coverage in the malls & St Georges terrace, can sometimes be none! I'd like to know why Perth CBD is in the 6% of Population not covered by Vodafone network???
Have you seen the Your Coverage tab at the top of the page, it allows you to enter you postcode and check out the coverage according to you, the users.
If you have tried to contact 1555 without success then check out the How To Complain tab at the top of the page, it suggests the next actions you can take.
Good luck and let us know how you get on!
Vodafail.com Moderation Team