Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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15128 Someone from NSW thinks vodafone is As big a fail as the cyclone coming at 2 Feb 2011 05:21:37 PM
guess what everyone. i got a text and email today saying they will let me out of my contract HOORAY. what a grand day! After 2 weeks of them ringing me when im at frigging work everyday. why do they ring during work hours for fucks sake. they could at least ask u what days u have off or what times so they can ring when u will actually answer.
Although it has no info whatsover on how i go about this!!! idiots!
Has anyone got this text/email?
What do i have to do to get out of it?
just go to another telco and port my number?
or do i have to actually do something more with vodafail
Although it has no info whatsover on how i go about this!!! idiots!
Has anyone got this text/email?
What do i have to do to get out of it?
just go to another telco and port my number?
or do i have to actually do something more with vodafail
If you have it in writing (or sms text), port away :)
Congratulations.
just didnt know if i ported out they would send me bills still and be like u should of done this and this. the email was just as useless as the text.
its taken me literally about 3 months of contacting them over and over again through emails, calls, going in store, facebook page. everything. useless the lot of them!!!
If you have not purchased it (or the phone has been reduced in price or given to you) you will receive a letter in the post, in the letter are instructions and a return envelope ------------- when you post it back make sure you keep the return receipt in a safe place!!!
Check your Visa/DD for any odd transactions from Vodafone Chatswood at least for a few months afterwards.
Take you, ID, your phone number and account number to the provider of your choice and presto.......get another provider!!
Some caution with porting I have been told it can take between 3 hrs to 5 working days to get done (seems excessive but I am only the messenger!!!).
Good luck and let us know how you get on and whom you go with!!!
Vodafail.com Moderation Team
Vodafail.com Moderation Team
i dunno why they couldnt add this info when they emailed me. they left a voicemail, text and email and not one of them included anything useful. they didnt even mention this envelope. i dont even know if they have the right address lol. i cant log into myvodafone to check . heh
Also i will probably go to telstra :) still deciding what phone i want though. ^^ i will still be lurking around this site though, love reading everyones posts about how shit vodafone is
something seems odd that it is so easy...i bet there is a catch.