Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
15132 Someone from QLD thinks vodafone is Epic Fail at 2 Feb 2011 06:44:46 PM
i have had ongoing signal / network issues for the past 7 months, issues include.
Loss of signal / No Signal
No 3G reception
Dead air on calls
having to make many attempts to make a call
Not receiving SMS messages til hours / days after they are sent (there were 2 separate issues where messages were received 3 days after they were sent)
Data issues
Web pages failing to load
(Can only use data / Web on WIFI at home)
i called Vodafone this evening, waited on hold for 56 minutes (after getting through all the prompts)
after this time the call then cut out, i called back straight away followed the same prompts only to be told the department i was trying to contact was now closed.
Loss of signal / No Signal
No 3G reception
Dead air on calls
having to make many attempts to make a call
Not receiving SMS messages til hours / days after they are sent (there were 2 separate issues where messages were received 3 days after they were sent)
Data issues
Web pages failing to load
(Can only use data / Web on WIFI at home)
i called Vodafone this evening, waited on hold for 56 minutes (after getting through all the prompts)
after this time the call then cut out, i called back straight away followed the same prompts only to be told the department i was trying to contact was now closed.