26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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15154 Someone from VIC thinks vodafone is Data services are very patchy at 3 Feb 2011 09:00:03 AM
Getting 3G data consistently to apps on my iPhone is very hit-and-miss; some days apps (such as TramTracker here in Victoria) get data on trams immediately - other times I get NOTHING and just a message that an "Internet Connection cannot be established". I'm getting 4-5 bars of Signal and the phone says I am connected to the "3G" network - but no data comes through. Every time you ring Vodafone, you just get told to "reset the Network Settings", which hasn't made a blind bit of difference. What is going on here? Can their network just not cope with the data load? Why is it so patchy? Bloody annoying ... of course, its always when I need it to work that it doesn't!!

I get 500Mb data a month on my plan plus a bonus 1Gb for the first 24 months - there's no point in giving me the bonus Gig, as I have yet to manage to use 500Mb because of how patchy the data feed is! UGH!!!
4 Feb 2011 05:09:25 PM: I'm on the same boat as you. I get the 'Internet connection cannot established' more than the signal 'E' or 'o'. Oh! I forgot there is also '3G' but that hardly stay on longer than 1 minutes.