26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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15183 Someone from NSW thinks vodafone is so over it at 3 Feb 2011 06:23:16 PM
Ive been a customer for over 10 years and have just calculated that i have spent in total over $50,000 with Vodafail. My most recent bill was $1200 as they make a packet from my on global roaming charges - atleast that is what i thought until i realised its all the recalls i do from the signal dropping out. The coverage is absolutely woeful and is getting worse. The customer service people seem to be in denial but yet friends who have Optus or Telstra have full coverage in areas where I have none - almost anywhere on the pittwater, atlease 3 spots between the upper north shore and north sydney, in the southern highlands etc etc. Vodafone - you have done nothing to reward my loyalty and your inadequate network is causing me and everyone I speak to frustration. Time for a change...........