26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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15190 Someone from NSW thinks vodafone is EXTREMELY FAIL!! at 3 Feb 2011 11:12:39 PM
well, for starters i have no reception. Any where i go. Which makes me very angry. Also some of the vodafone stores have very bad customer service. One manager at a store told me she would lie to her regional manager and tell her that the device i am returning actually works. And im not kidding. She is always yelling at customers. And her store are racist, they only talk their language to people other wise they treat u with no respect. Also, she said (exact words) "vodafone doesnt really care about prepaid customers". And another thing is that my bill is telling me i have spent $210 over, which i havnt. Gosh!!! Please let me know if u have any of these issues. Take care every one.