Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
15192 Someone from VIC thinks vodafone is No 3G Coverage at 4 Feb 2011 08:26:04 AM
After moving to Morning, I found I had constant dropouts and no 3G internet. After over 5 hours of calls and being on hold, I finally got through to the network people who said they would do a test of the area and get back to me in 3-5 days. No contact after 7. Contacted them, they said there was no fault. I asked to have my contract cancelled, they said that was not possible as the network tests said there was no problem. I was transferred to the retention department, who also said they couldn't cancel the contract, but they would cut my bill in half for the next 6 months???? If there is no known problem on Vodafone's side, why would they give me 1/2 price access for 6 months and ask me to test 3G during that time. I currently have an Iphone 3GS which only works on 2G? Wouldn't this mean that Vodafone is not living up to their side of the Contract?
4 Feb 2011 08:26:52 AM: ooohps.. Meant Mornington, Vic.