Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
1520 Someone from VIC thinks vodafone is bad at 25 Dec 2010 07:25:28 PM
Haha, check this post on another forum by Vodafone employee:
Vodafone Employee
Fri 24/12/2010 - 14:03
As an employee I can confirm that the issue is an excellent example of senior managers worrying about shareholders' profit and keeping their head in the sand for as long as possible when it came to addressing the concerns of customers. We could see issues beginning in Sydney from as early as August and September - but Sydney reps were not told to stop signing new customers - signing new customers and getting their cash is all Nigel Dews and Cormac Hodgkinson care about.
Vodafone Employee
Fri 24/12/2010 - 14:03
As an employee I can confirm that the issue is an excellent example of senior managers worrying about shareholders' profit and keeping their head in the sand for as long as possible when it came to addressing the concerns of customers. We could see issues beginning in Sydney from as early as August and September - but Sydney reps were not told to stop signing new customers - signing new customers and getting their cash is all Nigel Dews and Cormac Hodgkinson care about.
25 Dec 2010 08:03:56 PM: true story
25 Dec 2010 08:19:26 PM: That's not true.
26 Dec 2010 12:59:00 AM: I did a search on the first few wordss and found http://www.google.com.au/search?q= percent22As an employee I can confirm that the issue is %22&hl=en&num=30&lr=lang_en&ft=i&cr=&safe=images&tbs= so,it looks as if it is true it is one another forum.
26 Dec 2010 04:23:28 PM: It is true, in fact its on the Vodafone blog.
27 Dec 2010 07:17:30 AM: busted! @ 25 Dec 2010 10:19:26 PM - Go you vodafone worker, working overtime for no pay haha