Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
15222 Someone from ACT thinks vodafone is Fail at 4 Feb 2011 04:38:38 PM
Well today I sent my email to TIO to get my phone sorted
Poor receiption to 2G and 3G, droped calls and calls just not comming through.
Talk to Vodaphone cancelation department today, they offered me 2 months free service while they do "Upgrades to the Network" told them no.
The Tec reports done to my area show that I "should" have decent reception outside. Had to laugh at that one
So hopefully I can get out of my contract and go to a better provider
Still 3 weeks waiting for Tec reports and more time wasted on the phone and driving to get a sim swap....don't really understand how or why they still think that I should waste more of my time and money waiting for them to sort there network. I am sure if I was late for a payment and told them give me 2 months while I am sorting it out, that they proberly just get the courts involved.
Poor receiption to 2G and 3G, droped calls and calls just not comming through.
Talk to Vodaphone cancelation department today, they offered me 2 months free service while they do "Upgrades to the Network" told them no.
The Tec reports done to my area show that I "should" have decent reception outside. Had to laugh at that one
So hopefully I can get out of my contract and go to a better provider
Still 3 weeks waiting for Tec reports and more time wasted on the phone and driving to get a sim swap....don't really understand how or why they still think that I should waste more of my time and money waiting for them to sort there network. I am sure if I was late for a payment and told them give me 2 months while I am sorting it out, that they proberly just get the courts involved.