Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
1524 Someone from NSW thinks vodafone is So Disappointed at 25 Dec 2010 10:48:17 PM
I had new contract with Vodafone just 3 weeks ago and since that I realised I can NOT received any text sms that sent from overseas. What the?? I contacted Vodafone and they told me my network is fine and nothing wrong with that and suggested me to turn off the 3G mode and switch to 2G network instead. but Guess what I still couldnt received the text sms that sent from overseas. this is so frustrating.. I went to one of mobile dealer which was I trusted the most and I explained all of my ridiculous experience with vodafone and they told me that they had so far 5 customers had the same problem and suggested me to call Vodafone again and ask Voda to replace my mobile Number this is the only way to solve this problem, my God I don wanna do that again because every call that I made to call Voda's CS line would eat up my 1 hour for waiting, but eventually I gotta call them and what I been told by them was its Impossible to change anything especially change the mobile number.
and thats it.. it leave me with no way out to solve this bloody problem.
and thats it.. it leave me with no way out to solve this bloody problem.
26 Dec 2010 12:49:50 AM: Contact the TIO and keep a record of everything, AND the time you spend trying to get what you are paying for.
27 Dec 2010 07:10:55 AM: told turning off the 3G to go onto the 2G? This would give you less signal strength, and less available network areas because the 3G is more powerful. Is that what they call a fix? What a joke that is!