Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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15249 Someone from NSW thinks vodafone is extremely at 5 Feb 2011 03:38:57 PM
Trying to register on myvodafone after receiving an msm that my bill will be $100 extra. Tried for explanation but given runaround and told my bill will arrive in a few days so wait for that. Go to register on myvodafone which quotes "this should take no longer than 3 minutes" Put number in to "username"
we will send temporary password via sms. If not received within 15 minutes call. Do this twice then get told it could take up to a week due to technicalities. I'm out of my contract so I guess I'll have to pay the extra and go back to Telstra.
we will send temporary password via sms. If not received within 15 minutes call. Do this twice then get told it could take up to a week due to technicalities. I'm out of my contract so I guess I'll have to pay the extra and go back to Telstra.
7 Feb 2011 08:31:37 AM: Just browsing the site while waiting for my temporary password SMS to come through - according to the website it should be 2 minutes.
7 Feb 2011 09:05:24 PM: i tried to get those temporary passwords to but they never came through. i tried a few times over a few months. nothing.