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Share Your Pain
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15257 Someone from QLD thinks vodafone is SO SO DODGY!!! at 6 Feb 2011 09:56:42 AM
I've posted my problems here a few times.
On the 28th of January, Vodafone agreed to cancel my contract with not fees. Their text message was very vague. It only stated I should be getting a letter in the mail with further details as to what I had to do.
Seriously, how long does this take?? Are they delivering the letter via pigeons?
I still have not received any such letter, but I HAVE received my latest bill from vodafone (which funny enough, they have overcharged me by a good 80+ dollars).
I would call them, but the last thing I want is to be on the phone for HOURS again, with no solution. Has anybody been through this aswell?
How long did it take to receive your letter?
On the 28th of January, Vodafone agreed to cancel my contract with not fees. Their text message was very vague. It only stated I should be getting a letter in the mail with further details as to what I had to do.
Seriously, how long does this take?? Are they delivering the letter via pigeons?
I still have not received any such letter, but I HAVE received my latest bill from vodafone (which funny enough, they have overcharged me by a good 80+ dollars).
I would call them, but the last thing I want is to be on the phone for HOURS again, with no solution. Has anybody been through this aswell?
How long did it take to receive your letter?
Nothing else included.
Make sure you keep the return receipts (I might even add pay a bit extra and send registered post as one poster here had a nasty surprise see 15247) for tracking purposes.
As far as the bill is concerned you can try to contact them (torture of the hang em high kind) or as an alternative try their facebook page. The people on there are pretty useless but they have got the billing enquiry side under some sort of control and you can do it by email.
Good luck and let us know how you get on.
Vodafail.com Moderation Team