Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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15282 Someone from QLD thinks vodafone is SAD VODAFONE EXPERIENCE at 6 Feb 2011 07:51:31 PM
1)I ENTERED INTO CONTRACT WITH VODAFONE ONH DEC 30,2010. THEN ON JAN 11, 2011 I RECEIVE A FIRST BILL. 30-12-2010 to 31-12-2010.MEANING.I HAVE BEEN BILLED FOR ONE MONTH ON MY ONE DAY OF USE.
2)ON MY SECOND MONTH BILL, I FOUND OUT THAT THEIR INTERNATIONAL CALL IS AROUND $2.00/MINUTE.WHICH IS TWICE THE PRICE WHEN I WAS WITH 3.
I REGRET SWITCHING FROM THREE TO VODAFONE.
2)ON MY SECOND MONTH BILL, I FOUND OUT THAT THEIR INTERNATIONAL CALL IS AROUND $2.00/MINUTE.WHICH IS TWICE THE PRICE WHEN I WAS WITH 3.
I REGRET SWITCHING FROM THREE TO VODAFONE.
8 Feb 2011 02:51:19 AM: try reading the bill properly and you'll find its a pro rata charge which means you are charged PER DAY. this is in the contract and fully explained at the time of purchase. its approx 1/30th of your monthly fee per day.