Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
15331 Someone from QLD thinks vodafone is at 7 Feb 2011 06:30:34 PM
i just rang 1555 and get told the call centre is closed(8am-8pm) but i rang at 7:07pm brisbane time
i am sick and tired of this bullshit
i have been a customer for 10+ years so has my family
we are looking in to different carriers to deal with since i have 2 phones with one bar signal
i am sick and tired of this bullshit
i have been a customer for 10+ years so has my family
we are looking in to different carriers to deal with since i have 2 phones with one bar signal
7 Feb 2011 07:07:20 PM: done forget that qld is one hour behind the call centre opening time, so 7:07pm is closing time for the centre
10 Feb 2011 10:20:59 PM: This is a common issue with all call centre providers "in" Australia. You'd think people would factor in that not everyone is on the same time zone. You just have to get into the habit of asking them if it's QLD time because they are too retarded to think for themselves.