Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
15361 Someone from WA thinks vodafone is Biggest FAIL at 8 Feb 2011 12:52:33 PM
Can't check how much i have left to spend for this month, 1512 is not working, neither is the balance check thing on the website... if i go over, i will be kindly asking them to foot the bill!
8 Feb 2011 02:27:12 PM: I know right I just tried texting 1512 and ringing it to check myself i am on a $79 unlimited checking my data usage... right can't now because there LAME ARSE SERVICE IS ALWAYS FUCKING DOWN
8 Feb 2011 02:48:41 PM: Same problem here, can't 1512 or check the website, pin fails and I know I'm using the right one..
8 Feb 2011 04:08:41 PM: Yep, me too. Tried checking the website, doesn't work. 1512 wasn't working last night. I tried this morning and they sent me a text with my balance..but the balance shows how much credit I had a few days ago (last time I checked), and I KNOW I've called/texted a few times since then..