Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
15387 Someone from NSW thinks vodafone is extremely fail at 9 Feb 2011 09:46:42 AM
when I first activated my phone it worked for a couple days and then quit receiving inbound calls, this I did not know for a couple weeks while I happily put my number on my CVs and left with various employment opportunities. finally I noticed that I was not getting any texts either and asked a friend and they said that they never could call me... I spent 3 hours on hold and gave up for that day, the next day I spent 2 hours on hold and finally got through, after trying everything with the phone and still not being able to get it to work the guy said there was nothing else he could do and I had to take the phone into a vodafone store and swap the sim card... after an hour at the phone store they got it working. long story short, week later does the same thing, 3 hours at a phone store, worked again for a week now for the third time I can't receive any calls...