26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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15463 Someone from WA thinks vodafone is very at 10 Feb 2011 04:08:20 PM
i run my own business, i have problems with no connection in perth, dropped calls, texts that never arrive incoming and out going, when will this end I AM LOSING WORK ALL THE TIME DUE TO VODAFONE
10 Feb 2011 04:50:21 PM: sign the class action with Piper Alderman, it will take up to 2 years, and you won't get all of what you lost, but you will at least be likely to get some compo after it goes through the courts!
11 Feb 2011 02:42:25 PM: If you're problems are that bad it's probably not the network but either your phone or sim card, WA has a service centre that can test your phone and swap your sim out? Have you tried either of these options or are you just wasting your time complaining...