Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
15479 Someone from QLD thinks vodafone is Optus 2009 level fail at 11 Feb 2011 06:34:36 AM
Switched to Vodafone from 3 about four or five months ago. I thought 3 was notorious for bad reception - but nope! At least you know where it works and where it doesn't. Vodafone gives me "reception" everywhere and yet data works hardly ever. It's constantly failing over to GPRS - in the middle of the city! - or just refuses to open anything.
I'd go back to 3, but my money's on them using Voda's infrastructure soon enough. Pleast let it be vice versa!
I'd go back to 3, but my money's on them using Voda's infrastructure soon enough. Pleast let it be vice versa!