Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
15531 Someone from NSW thinks vodafone is No service, call dropping at 13 Feb 2011 08:10:16 AM
I joined Vodafone service the day before yesterday. From on that day, my mobile often have lost signial, sometimes it took about 45 minutes to recover the reception. During the network failure, i called Voda customer service, first time, they said my mobile has not been activated. I said I have already made a call and recived a call then they said it is hand-set problem. So i I said i change my hand-set(i have 2 spare mobile), they were working good and the the call was disconnected even if i have waited for 45 minutes until the voda support man answer. In the meantime, my mobile has recovered the reception due to the unknow reason. This morining I have a same problem. I have record my mobile showing no service state and simultaneoulsy i called voda, they gave me bullshit explaination like activation, sim fault and hand-set. I was very upset because I tested my sim card and hand-set. Finally they said my area is currently upgrading 3G network so I will have this problem. Why do i have to waste so many time until i receive outrageous excuse. On top of that, i can check their upgrade status on their website but i will have this problem until the end of March. So they recommand me to disable 3G service. Why they did not send me a text message in regarding this issue?
i would like to threw away this bloody voda service. I will put on video clip on Youtube. I will disconnect the shit service.
i would like to threw away this bloody voda service. I will put on video clip on Youtube. I will disconnect the shit service.
http://vodafail.com/single.php?p=10970