26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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15576 Someone from NSW thinks vodafone is at 14 Feb 2011 08:50:53 PM
today my town wagga wagga and surronding towns lost all recpetion, its the 1st problem i have had apart from when i was in qld with the floods which i fully understood why my phone wasnt working its best with coverage, but this is plan stupid, im unable to contact anyone and no one can contact me, pick up your game, im going back to optus at the end of my contract
15 Feb 2011 06:36:05 AM: And its still down, no service at all for at least 25+ hours and counting.

What a joke.
15 Feb 2011 07:32:18 AM: i was told on the phone today that there may be another 48 hours till resolution.. GO figure!
15 Feb 2011 09:49:24 AM: any idea what the go is? im in wagga too and have no reception AGAIN today. when i rang vodafone, the fella said it would be resolved within the next 24hours, and that i should not panic because my handset is fine. i explained to him that i don't care about my handset, instead that i RELY on my phone for work purposes! so he said, "turn your phone off and on and it will work for you".....what a load of rubbish. of course that didn't fix the problem. think i should just pay out my contract and move on...
15 Feb 2011 11:44:25 AM: yep, i posted that comment up the top, it works in town, but as soon as i go past wagga high nothing, its a joke
15 Feb 2011 12:48:36 PM: I live in Tumut and still nothing. Pissin me off.