Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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15585 Someone from QLD thinks vodafone is very at 15 Feb 2011 08:33:47 AM
I think it is ridiculous!!!! On the weekend 13/2/11 we couldn't get ANY signal AT ALL!!!!!!!!!!!!! we do not have a house phone and I worry when I'm at work and my hubby has my 2yr old and 3yr old at home if something was to happen then my hubby wouldn't be able to contact me or emergency services. I have found Vodaphone to be soooo unreliable. I think they should spend less money on they're commercials and more money on getting they're communication right!!! They are quick when they want payment but VERY slow with customer service!!!!!! I'm in the process of changing providers.