Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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15587 Someone from VIC thinks vodafone is beyond at 15 Feb 2011 09:16:25 AM
Further to my last posting, last night. This morning i am in the same boat i was in at the beginning of the last billing cycle. No information avaiable as to my current usage. So, whatever may have been left of my last months allowance has been swallowed yet again. I may have had enough to download a tv show etc, but who would know???? Certainly not this disgruntled customer. Do they save my mb's for someone else or something.According to the last information i had i still had 3333.33 mb's remaining.......but when i realised that figure wasn't moving at all, was too scared to do anyothing ajor online in case i went over the limit, But ow would i ever know wheni wasn't able to view my usage for 5 days running????