26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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15589 Someone from WA thinks vodafone is poor reception at 15 Feb 2011 10:14:22 AM
vodafone reception has gradually gotten worse.
Firstly I have poor reception at home but top reception of telstra!
Secondly I'm constantly reseting the phone to find reception.
Thirdly I fly alot and when I get off the plane in perth and turn on the phone, I'll loose reception three to four times while travelling o teh great eastern highway to fremantle.

15 Feb 2011 08:58:54 PM: argh! im in WA too and am also CONSTANTLY resetting my phone to find reception. I have nothing in Maylands, which is close to the city, and barely anything in Tuart Hill which is also close to the city. When I lived in Scarborough I had to go upstairs to get reception. Total crap...11 months of contract to go...