Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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1559 Someone from VIC thinks vodafone is lamentable at 27 Dec 2010 07:02:31 AM
I recently went on Holidays in Bright and Orbost and even there (before christmas so it very quiet) the data connections would just drop out with no warning ! Very unreliable.
I have to say I have been a Vodafone customer for years - and although they lacked coverage - they were economical - even when travelling in Europe for work - but for some time now -(at least a year - its been almost impossible to get a data connection in the city of sydney in the middle of the day. In the last few months I have also had SMS's never turn up !
Complaints insisted it was my equipments fault. I now feel vindicated !!
I have to say I have been a Vodafone customer for years - and although they lacked coverage - they were economical - even when travelling in Europe for work - but for some time now -(at least a year - its been almost impossible to get a data connection in the city of sydney in the middle of the day. In the last few months I have also had SMS's never turn up !
Complaints insisted it was my equipments fault. I now feel vindicated !!