Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
15611 Someone from QLD thinks vodafone is Massive Fail at 15 Feb 2011 05:01:39 PM
I am constantly coping it from relatives and friends who say i "ignore their calls" when i actually NEVER recieve or had missed calls! My internet barely works, and i live in a built up area, im not out in the sticks somewhere!
I got a iphone 4 in my new plan which i was so excited about, but i am willing to just give back the phone and get rid of this plan!
I thought vodafone were awesome because i had like 2GB's of internet! ummmm.... i cannot even use MY INTERNET !!!!!! :( im so over it!
I had a plan with vodafone before this new plan, however i lived in a more remote place, so i stayed with vodafone for my new plan, thinking that now i live in a 'city' the reception would be awesome... WRONG!
I moved away from my home town for uni, i struggle financially, and it makes me so upset that i cannot even talk to my family as much as i would like, yet i still have to PAY for this horrible service!!!
its so not fair, and it makes me feel so angry and upset, its like they just take advantage of me. Im just a poor little nursing student! I just wanna talk to my family back home!
- Sarah
P.S - After ringing and waiting for AGES, i finally got onto a real human, and it cut out. I rang again, waited forever, and it cut out. A THIRD TIME i rang and it CUT OUT. There is now a beautiful big CRACK ON my screen as i PEGGED It at my wall at a great speed, and it actually got stuck into my wall. we had to bog up the wall when we moved out! damn vodafone should pay for that repair! ;)
I got a iphone 4 in my new plan which i was so excited about, but i am willing to just give back the phone and get rid of this plan!
I thought vodafone were awesome because i had like 2GB's of internet! ummmm.... i cannot even use MY INTERNET !!!!!! :( im so over it!
I had a plan with vodafone before this new plan, however i lived in a more remote place, so i stayed with vodafone for my new plan, thinking that now i live in a 'city' the reception would be awesome... WRONG!
I moved away from my home town for uni, i struggle financially, and it makes me so upset that i cannot even talk to my family as much as i would like, yet i still have to PAY for this horrible service!!!
its so not fair, and it makes me feel so angry and upset, its like they just take advantage of me. Im just a poor little nursing student! I just wanna talk to my family back home!
- Sarah
P.S - After ringing and waiting for AGES, i finally got onto a real human, and it cut out. I rang again, waited forever, and it cut out. A THIRD TIME i rang and it CUT OUT. There is now a beautiful big CRACK ON my screen as i PEGGED It at my wall at a great speed, and it actually got stuck into my wall. we had to bog up the wall when we moved out! damn vodafone should pay for that repair! ;)