26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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15642 Someone from NSW thinks vodafone is Epic Fail at 16 Feb 2011 12:45:42 PM
My credit card has been hit with an unkown charge by Vodafone for close to $200.00. I don not have a contract, I use my card to top up my mobile and mobile broadband. After being on hold for over 2 HOURS, I was told to call my bank, bank said call vodafone, called v'fone back was told system is down and will have to call back tomorrow which is a work day F@#! you Vodafone.
16 Feb 2011 03:40:53 PM: Eeeeeeeeeekkkkkkkkkkkkk!!!!

$200 is painful and I share your pain..........time for the TIO.

Check out the How To Complain tab at the top of the page for further details.

Vodafail.com Moderation Team
16 Feb 2011 09:56:44 PM: call TIO. omg that is insane. Vodafone are losing so many customers they are probably resorting to stealing from the ones they hav lol